Shipping Policy

We strive to deliver your order as quickly and safely as possible. Please find all the shipping details below to ensure a smooth shopping experience.

Shipping Information

We offer reliable and insured shipping for all our packages. The estimated delivery times include production time for each item. Please note the following shipping options available:

Standard Shipping: 7 to 10 working days
Urgent Shipping: 5 to 6 working days (Additional PKR 500/- charge applies)

Please keep in mind that delivery times may vary depending on location and order volume.

Address Information

It is the customer's responsibility to provide an accurate and complete shipping address during checkout. This helps us ensure that your package arrives without delays.

If your shipping address differs from your billing address, please make sure to specify this during checkout to avoid any shipping errors.

Shipping Notification

Once your order has been shipped, we will notify you via email or SMS with a Shipping Notification.

This notification will include:

Your Order ID for tracking.
The date your order was shipped.
A link to track your order’s progress as it makes its way to you.

You can also check the status of your order anytime by visiting our “Track My Order” page and entering your Order ID and Email Address.

International Orders

Currently, our standard shipping policy applies to orders within Pakistan. For international orders, please reach out to our customer service team at velorastreet@gmail.com for more information about shipping options and delivery times.

Shipping Costs

Shipping costs will be calculated at checkout based on your location and selected shipping method. The final shipping cost will be added to your order total before payment.

Important Notes

Production Time: Each item is carefully crafted with attention to detail. Delivery times mentioned include the time needed to process and create your order.
Delayed Deliveries: While we work hard to meet estimated delivery times, some factors like weather, holidays, or courier delays can affect shipping times. We appreciate your understanding in these situations.

Thank you for choosing Velora Street! We are committed to delivering high-quality jewelry and ensuring a positive shopping experience. If you have any questions or need assistance with your order, please don’t hesitate to contact our customer support team.